Privacy Policy

Last updated: April 5, 2026

FamilyDocs ("we," "us," or "our") operates familydocs.ai and the FamilyDocs application. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Account information. When you register, we collect your name and email address.

Documents you upload. Files, photos, and emails you send to FamilyDocs are stored in your account. We process them with AI to extract text, classify content, and detect expiration dates.

Usage data. We collect basic analytics (pages visited, features used) to improve the service. We do not use third-party advertising trackers.

2. How We Use Your Information

• To provide, maintain, and improve the FamilyDocs service
• To extract, classify, and organize your documents using AI
• To send expiration reminders and service notifications
• To respond to support requests

3. What We Do NOT Do

• We never sell your personal data or documents
• We never use your documents to train AI models
• We never share your data with advertisers

4. Data Storage & Security

Your documents and data are encrypted in transit (TLS) and at rest (AES-256) on Amazon Web Services (AWS) infrastructure in the United States. We use industry-standard security practices including isolated storage per account.

5. Data Sharing

We share data only in these limited circumstances:

• AI processing: Document text is sent to Google Gemini for extraction and classification. Google does not retain this data for training purposes under our API agreement.
• Infrastructure: AWS provides hosting and storage.
• Legal requirements: If required by law, subpoena, or court order.

6. Family Sharing

If you invite family members to your account, they can see documents you've shared with the family. You control which documents are shared and can mark any document as private at any time.

7. Your Rights

• Export: You can download any or all of your documents at any time.
• Delete: You can delete individual documents or your entire account. Deletion is permanent.
• Correction: You can edit any document metadata at any time.

8. Cookies

We use a session cookie to keep you logged in. We do not use advertising or tracking cookies.

9. Children

FamilyDocs is not directed at children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. We'll notify registered users by email of any material changes.

11. Contact

Questions about this policy? Email us at support@familydocs.ai.